Order tracking
Where in the world is your Netto
Drop in the tracking number from your dispatch email and we will show you exactly where your order is, and when it lands.
Your tracking number is in the dispatch email. It can take up to 24 hours after dispatch before the carrier's first scan appears.
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01
Order placed
A confirmation email lands within minutes, with everything on it.
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02
Packed and dispatched
Orders placed before 15:00 leave the same working day. Your tracking number arrives the moment they do.
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03
On its way to you
The carrier scans the parcel at every hand over, so the status above updates as it travels.
Tracking not moving?
Carriers scan parcels in batches, so a number can sit quiet for a day before the first update lands. If nothing has changed after 48 hours, send us the number and we will chase it for you.